Electronic Fulfillment Policy

Shipping & Delivery Policy

Last Updated: September 2026 • Explaining delivery timelines and fulfillment for 100% digital software subscriptions.

100% Digital SaaS Product — No Physical ShippingRoyalScan is an individual sole proprietorship owned by Bharat Ambaliya (At: Modpur, Taluka: Lalpur, District: Jamnagar, Gujarat – 361170, Helpline: +91 70164 09014), providing 100% digital Software-as-a-Service (SaaS) solutions. We do not ship physical products, hardware, or packages. All software licenses, download links, and credentials are delivered electronically via instantaneous digital provisioning within 5 minutes of Cashfree payment. As an individual digital services business below the ₹20L threshold, services are GST exempt under Section 22 of the CGST Act 2017.

Under 5 Minutes

Automated account creation and credential delivery occurs within 5 minutes of Cashfree payment confirmation.

Zero Shipping Costs

There are absolutely no shipping fees, courier charges, or handling costs associated with your purchase.

Dual Delivery Channels

Access instructions and direct download links are dispatched via both verified Email and registered WhatsApp/SMS.

1Mode of Delivery

Upon successful payment through Cashfree Payments, your software licenses are fulfilled electronically through the following methods:

On-Screen Confirmation: Immediately after transaction completion, you are redirected to your unique setup page (royalscan.in/[your-company-slug]) displaying your active plan status, download links for the Android APK and Windows Print Agent, and getting-started guide.

Email Confirmation: A comprehensive onboarding email is sent to your registered email address containing your payment receipt, client portal link, and initial login instructions.

WhatsApp Notification: If provided during checkout, an automated WhatsApp message with quick download links is sent directly to your operational phone number for instant phone installation.

2Delivery Timelines

Under normal network conditions, electronic delivery is instantaneous and takes no longer than 5 minutes from the moment the payment gateway confirms the transaction.

In rare instances involving banking network delays, payment verification may take up to 30 minutes. If your payment is deducted but you do not receive access within 1 hour, please consult our delivery assistance hotline immediately.

3What to Do in Case of Delivery Delay

If you have successfully completed a payment but have not received your account activation credentials or software links:

Check your email's Spam or Junk folder for messages from support@royalscan.in.
Verify that your payment was debited from your bank or UPI app.
Contact our support team immediately at support@royalscan.in or phone +91 70164 09014.
Provide your Cashfree Order ID or transaction reference. Our engineer will manually re-dispatch your credentials and assist you with remote setup via AnyDesk.

4Hardware & Prerequisites

Because RoyalScan operates on your existing quarry hardware, clients are responsible for providing:

An Android smartphone (Android version 8.0 or newer) with a working camera for scanning QR codes.
A Windows PC or Laptop (Windows 10 or Windows 11, 64-bit) connected to your weighbridge thermal or laser printer.
Stable internet connectivity at the quarry weighbridge cabin.

Need immediate delivery assistance?

Our support team resolves delivery and installation tickets within 15 minutes.

support@royalscan.in Contact Desk